This store owner instantly turned me off her store, and I left thinking, that quite frankly, she was a total idiot! Not only had she put me off her products, she now had me wondering how many of their other products were made overseas and of low quality also?
My point in telling this little story is that business owners should really only stock products they believe in, like or have knowledge about. There is no problem selling things that aren’t your personal taste, but don’t put this point across to your customers as everyone has different likes, needs and opinions. Train your staff and train yourself. Arrange for “secret shoppers” if you are worried about how your staff are portraying your product, it really is the best way to find out accurate feedback.
Believe in your product and others will too…